Welcome to Pippa & Co. These Terms & Conditions govern your use of our website and the purchase of products from Pippa & Co. By accessing or using our website, you agree to be bound by these Terms & Conditions.
Please read these terms carefully before using our website or placing an order. If you do not agree with these terms, please do not use our website.
1. About Pippa & Co
Pippa & Co is an online jewellery store based in Australia. We sell jewellery and related products through our online store.
Business Address: 3A/16 Landy Street, Northgate, Queensland 4013, Australia
Email: hello@pippanco.com
Phone: +61 7 3103 2034
2. Use of Our Website
You may use our website only for lawful purposes and in accordance with these Terms & Conditions.
You agree not to:
- Use the website for any unlawful or fraudulent purpose.
- Attempt to gain unauthorised access to our website, systems or accounts.
- Interfere with the operation or security of our website.
- Copy, reproduce, modify or distribute our website content without our permission.
- Use our website in a way that could damage, disable or impair its functionality.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate and up to date.
However, colours and appearance may vary depending on your device or screen settings. Product images are provided for illustrative purposes and may not always represent the exact appearance of the product.
We reserve the right to correct errors, update product information or make changes to products without prior notice.
4. Product Availability
All products are subject to availability. We may limit the quantity of products available for purchase or discontinue a product at any time.
If a product you have ordered becomes unavailable after your order has been placed, we will contact you and may provide an appropriate refund or alternative option where applicable.
5. Pricing
All prices displayed on our website are in Australian dollars (AUD), unless otherwise stated.
We reserve the right to change product prices at any time without prior notice. Any price change will not affect an order that has already been accepted and confirmed by us.
We make reasonable efforts to ensure pricing information is accurate. If an obvious pricing error occurs, we may contact you before fulfilling the order to confirm whether you wish to proceed at the correct price or receive a refund.
6. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you will receive an order confirmation by email. An order confirmation does not necessarily mean that your order has been accepted. We reserve the right to accept or decline an order for reasonable reasons, including product availability, pricing errors, suspected fraud or other circumstances.
If we are unable to fulfil your order, we will notify you and refund any amount you have already paid for the unavailable product.
7. Payment
Payment must be successfully received before an order can be processed and dispatched.
Payments are processed through the payment methods made available at checkout. You agree that all payment and billing information provided by you is accurate and complete.
8. Shipping
We currently offer shipping within Australia.
For further information regarding shipping, delivery timeframes and applicable shipping conditions, please visit our Shipping Policy.
9. Returns and Refunds
Our returns and refunds are subject to our Returns & Refunds Policy.
Because our products are jewellery items, change-of-mind returns or exchanges may not be available. If you receive an item that is faulty, damaged or incorrect, please contact us as soon as possible so we can assess the issue and provide an appropriate solution.
Nothing in these Terms & Conditions is intended to exclude, restrict or modify any rights or remedies you may have under the Australian Consumer Law.
10. Australian Consumer Law
Our products and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).
Where a product does not meet a consumer guarantee under the ACL, you may be entitled to a repair, replacement, refund or other remedy depending on the circumstances.
Nothing in these Terms & Conditions limits or excludes any consumer rights that cannot legally be limited or excluded under applicable Australian law.
11. Intellectual Property
All content on this website, including but not limited to text, photographs, graphics, logos, product images, designs, icons, videos and other materials, is owned by or licensed to Pippa & Co unless otherwise stated.
You may not reproduce, copy, modify, publish, distribute or commercially use our website content without our prior written permission.
12. Website Accuracy and Availability
We aim to keep our website available, secure and accurate. However, we do not guarantee that the website will always be available, uninterrupted or free from errors.
We may temporarily suspend, modify or discontinue any part of the website for maintenance, updates, technical reasons or other circumstances.
13. Third-Party Services and Links
Our website may contain links to third-party websites, services or applications. These third-party services are not controlled by Pippa & Co, and we are not responsible for their content, availability, policies or practices.
Your use of third-party websites or services is subject to the terms and policies of those third parties.
14. Limitation of Liability
To the maximum extent permitted by law, Pippa & Co will not be liable for losses or damages arising from your use of our website or your inability to access or use the website, except where such liability cannot legally be excluded.
Nothing in these Terms & Conditions excludes or limits liability that cannot be excluded or limited under applicable law, including rights and remedies available to consumers under the Australian Consumer Law.
15. Indemnity
To the extent permitted by law, you agree to indemnify and hold Pippa & Co harmless from claims, losses, liabilities, damages, costs and expenses arising from your breach of these Terms & Conditions or your unlawful use of our website.
16. Privacy
Your privacy is important to us. Our collection, use and handling of personal information is explained in our Privacy Policy.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
17. Changes to These Terms
We may update or change these Terms & Conditions from time to time. Any updated version will be published on this page with the revised effective date where applicable.
Your continued use of our website after changes are published means that you accept the updated Terms & Conditions.
18. Governing Law
These Terms & Conditions are governed by the laws applicable in Queensland, Australia, subject to any mandatory rights and protections provided to consumers under applicable Australian law.
19. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Pippa & Co
3A/16 Landy Street
Northgate, Queensland 4013
Australia
Email: hello@pippanco.com
Phone: +61 7 3103 2034